Setting Up Workdays

Workdays can be configured for each Local organization or all organizations can inherit the Global settings for workday (system) setup. Workdays only need to be configured if the organization is using the Business Day option for escalation policies used in SmartSolve approvals, reviews, and tasks.

1. From the SmartSolve Portal Page, click the Admin tab.
2. In the User Management menu, click Organization.
   Result: All organizations are displayed in the Organizations window.
3. Left click on the Code of your organization.
   Result: The Detail tab for the selected organization is displayed.
4. Click the System Setup tab.
5. From the top menu, click Action > Edit.
   Result: The System Setup entry window is displayed.

6. Check the checkboxes of the days that are included in the work week.
7. Click the Save button.
   Result: The work days have been applied to the selected organization(s).

See Also

Organization

Renaming the Global Organization

Setting Up Holidays